|
|
|
| NOC
SERVICE OFFERINGS – IT PROJECT
BASED PLANS |
| Plan |
Features
included |
IT Project Execution
|
Assessment of project requirement
- Qualified engineers available for requirement
study, conference calls with customer
- Preparation of Requirement specification
document
- Sign off with customer on the requirement
specification document
- Help with creating project plan and Bill
of materials
- Fixed cost pricing
for project tasks executed by the remote
team
|
 |
Project Execution
- Daily and weekly updates on project progress
- Weekly project progress conference calls
with customer representative
|
|
Project Sign off
- Detailed project report and technical documentation
- Maintenance instructions
|
|
| AV monitoring, Asset and patch reports (N-able
agent required)
|
|
| Firewalls, Routers, Switches and other network
devices, WAN link
|
|
| Escalation via Phone, Ticketing system, Scheduled
Reports (monthly)
|
|
|
|
|
|
|
